Food & Beverage
Bookings on your own site. Your menu, your hours, your tables.
Websites, direct booking, listings and follow-up for food and drink businesses. We keep the tools you already pay for and fix what’s around them.
- You own your site, your accounts and your data
- Month to month after the first 90 days
- You approve the wording of every message
- Real people review every report
In detail
What gets in the way, and what we build.
Restaurants, breweries and taprooms, cafés, caterers and venues.
What gets in the way
- Booking calls missed during service.
- Hours and menus, taproom hours included, that don’t match across sites.
- Party, event and tour inquiries answered days later.
- Release nights that only reach the people who already follow you.
- Regulars, in the dining room or the taproom, who quietly stop coming.
What we build
- Direct booking on your own site, for tables, private events and brewery tours.
- Reminders that let guests confirm or cancel.
- Release nights and events listed on your own site.
- Hours and menus, taproom hours included, kept the same on your site and on Google.
- Private-event and catering inquiries sent straight to the person who handles them.
- Review requests and win-back messages, with messages you approve.
Works with tools like Toast, Square, Clover, OpenTable and Resy.
The working sample on this page is made for the Food & Beverage style. Show it in that style
The follow-up that runs for you.
Each one runs from messages you approve, and you can pause any of them at any time.
Missed-call text-back
A restaurant misses a reservation call in the middle of dinner service.
A brewery misses a call about a private event on a busy release night.
We text every missed caller back, in your words, with a link to book.
How it works: Missed-call text-backAI receptionist
A restaurant’s phone rings all through service with questions about tables and hours.
A taproom’s phone rings all afternoon with questions about hours and tours.
Calls get answered from a script you approve: hours, services, booking. Callers are told it’s an automated assistant, and anything unusual goes to you.
How it works: AI receptionistLead follow-up
A restaurant gets a party booking inquiry through its website and answers it days later.
A brewery gets a tour or private-event inquiry through its website and answers it days later.
New leads get a reply, and a follow-up until they book or tell you to stop.
How it works: Lead follow-upReview requests
A restaurant’s happy regulars never think to leave a review.
A taproom’s regulars love the new release but never think to leave a review.
Every visit gets a short, personal ask. New reviews get a drafted reply for you to approve.
How it works: Review requestsWin-back
A restaurant’s regulars have quietly stopped coming in.
A brewery’s taproom regulars have quietly stopped coming in.
Past customers hear from you at the right time with something worth coming back for.
How it works: Win-back
Works with what you already use.
An add-on for food and drink businesses: we build around the tools you already have.
Online ordering and reservations
We connect your site to the ordering and reservations you already have, for example Toast, Square, Clover, OpenTable or Resy. We don’t add a second system.
Menu and drink list
Kept current on your site and your Google listing.
Private events
An inquiry form that captures the date, headcount and details, and goes to the right person.
More services that fit.
Each one is judged on one number and scoped to your business.
Email & Text Campaigns
Seasonal and win-back emails and texts to your own customer list, sent only to people who agreed to hear from you.
- Seasonal and win-back emails and texts to your own customers
- Texts only to people who agreed to them, with a way to opt out in every one
- A plan for the year, and results after each send
Measured on: Bookings and visits from each campaign
More about Email & Text CampaignsShowcase, Social & Meta Ads
New dishes, releases and events shown on your site, Google listing and social pages, with Meta ads when you want more reach.
- Each new dish, release and event shown on your own site
- Posts on your Google listing, Facebook and Instagram
- Meta ads only after you approve the ad and the budget
Measured on: Inquiries from showcase posts and ads
More about Showcase, Social & Meta Ads
The parts of SaifHaven OS that fit.
Your designer turns on the parts you need and leaves the rest off.
- Inquiries & bookingsEvery booking, event and catering inquiry from your site, phone, Google and social in one list, with who owns it and what happens next.
- Event & catering quotesQuotes for private events and catering, with versions, approval and follow-up.
- InboxTexts, emails and call notes with each guest, in one thread.
- CalendarBookings, events and reminders in one calendar, with an easy reschedule link for guests.
- Invoices & paymentsInvoices and payment status for events, catering and orders.
- ReportsWhich guests and inquiries turned into bookings, events and orders, and where they came from.
- AutomationsThe follow-ups on the Automations page, running only from messages you’ve approved, with a pause switch.
Questions, answered.
Can guests book a table on our own website?
Yes. We put booking on your own site, with reminders that let guests confirm or cancel.
Can you keep our hours and menu the same everywhere?
Yes. We keep your hours and menus the same on your site and on Google, and check that your business details match across the directories Google reads.
Do you work with Toast, OpenTable, Resy or Square?
We work with tools like Toast, Square, Clover, OpenTable and Resy: we can put their ordering, booking or reservation link or widget on your site and build the follow-up around it. How much more we can connect depends on the tool and your plan, and we check before we promise it.
What about private events and catering inquiries?
Event inquiries go straight to the person who handles them, and SaifHaven OS can track each one from the first quote to the final invoice.
Can our phone be answered during service?
Yes, as an add-on once your texting is running smoothly. An AI receptionist can answer from a script you approve: hours, services, booking. Callers are told it’s an automated assistant, and anything unusual goes to you.
Do automations send messages without my approval?
No. You approve the wording of every message before anything sends. You can pause any automation at any time.
Who owns the website, the accounts and the data?
You do. Your website and its content, your domain, your Google Business Profile, and your ad and analytics accounts are set up in your name. Your customer records are yours too. Whenever you leave, you get an exit kit: your domain and your logins and accounts (Google Business Profile, analytics and ad accounts), in your name; your website and its files; and an export of your records (customers, leads, quotes, jobs and invoices) in standard files you can open anywhere, which we prepare for you. SaifHaven OS itself stays with us.
How much does it cost?
Pricing after your free audit. Each engagement is scoped to your business, not sold as a package, so we price it once we’ve seen what you have and what you need. You see a written plan before any work starts. Every client is month to month after the first 90 days. The audit itself commits you to nothing.
Your next step
Start with the free audit.
We look at your website, how you show up on Google, and whether AI assistants mention you. Real people review every report before it’s sent.