Email & Text Campaigns
Email & Text Campaigns
Seasonal and win-back emails and texts to your own customer list, sent only to people who agreed to hear from you.
In detail
Who it’s for
Businesses with past customers worth hearing from again: trades with inspection seasons and storm follow-ups, restaurants and breweries with event nights and specials, and clinics and tax preparers with clients who are due back.
In your industry
- Home & Trade: A roofer emails past customers when inspection season starts, and checks in after a storm.
- Food & Beverage: A restaurant tells its regulars about a special menu night.
- Health & Wellness: A dental office checks in with patients who haven’t booked in a while.
- Professional Services: A tax preparer reminds last year’s clients when it’s time to book again.
A roofer emails past customers when inspection season starts, and checks in after a storm.
A dental office checks in with patients who haven’t booked in a while.
A tax preparer reminds last year’s clients when it’s time to book again.
A restaurant tells its regulars about a special menu night.
It’s likely a fit if
- You have a customer list that nobody contacts.
- Your busy season comes around and you start from zero each time.
- Old quotes sit unanswered.
When it isn’t the place to start: If you don’t have a list of past customers, or they never agreed to hear from you, start with capture and follow-up so you build one.
The problem
Your best future customers are the ones you already served, and nobody contacts them.
How we fix it
Seasonal and win-back campaigns, built from your own customer list: inspection season and storm follow-ups for trades, event nights and specials for restaurants and breweries, check-ins for lapsed clients. Texts only go to people who agreed to receive them. Every text tells people how to opt out, and replying STOP stops them. You approve the wording of every message before anything sends.
What’s included.
Bring past customers back at the right time. Scoped to your business, so the plan says which of these you need.
- Seasonal and win-back emails and texts to your own customers
- Texts only to people who agreed to them, with a way to opt out in every one
- A plan for the year, and results after each send
- Seasonal campaigns
- Win-back for lapsed customers
- Open quotes and unsold estimates
- Opt-in and opt-out handled
- Resultsreplies, bookings and jobs
- What you get
- A campaign plan for the year, and results after each send.
- Measured on
- Bookings and jobs from each campaign
- Pricing
- Pricing after your free audit.
How it works, step by step.
Inside the same four stages as every engagement: free audit, plan, build and check, run and report. A person checks each one. How we work
What we need from you
- Your customer list, and how each person agreed to hear from you
- The seasons, events and offers that matter to your business
- Your approval of every message
- For texts, your business details: texting is registered in your own business name, as carrier rules require
What stays yours
- Your customer list
- The results of every send
- Your texting registration, in your business name, if you leave
If you use SaifHaven OS and leave, we prepare an export of your own records for your exit kit; SaifHaven OS itself, its setup, automations and templates, stays with us.
How it connects.
Services that work alongside Email & Text Campaigns. The free audit tells you which, if any, would make a difference.
Win-back, as an automation Ask about Email & Text Campaigns All services
Questions, answered.
Who gets the texts and emails?
Your own customers: people you’ve already served. Texts only go to people who agreed to receive them. Every text tells people how to opt out, and replying STOP stops them.
Do I approve each campaign?
Yes. You approve the wording of every message before anything sends.
How is a campaign different from an automation?
An automation runs on its own after something happens, like a missed call or a finished job. A campaign is a planned send for a season or an occasion. Win-back can be either.
Can you send to a list we bought?
No. Campaigns go to your own customers only: people you’ve already served. Texts only go to people who agreed to receive them.
How often will our customers hear from us?
As often as the plan you approve says, and no more. Each campaign is planned for a season or an occasion, not a constant stream.
How much does it cost?
Pricing after your free audit. Each engagement is scoped to your business, not sold as a package, so we price it once we’ve seen what you have and what you need. You see a written plan before any work starts. Every client is month to month after the first 90 days. The audit itself commits you to nothing.
Your next step
Not sure Email & Text Campaigns is what you need?
Start with the free audit. We look at your website, how you show up on Google and whether AI assistants mention you, and tell you which service, if any, would make a difference. Real people review every report before it’s sent.